The subject of this post arrives from the confrontations from my day-a-day work and data provided by several reporting companies. Accenture has reported a survey about the reports, KPI's and their fellowship inside companies (http://tinyurl.com/yb352b8) with several conclusions on different fields (strongly recomended J.Keith Dunbar's blog for HR topics).
After read it, I have just reviewed webminars, speaches and linkedin discussions I was involved trying to find a milestone in that well-accepted roadmap for solving mistakes from the past and get out of the crisis and I found:
* We are at the same IT point in terms of use. After more than a year speaking of accurate indicators and dashboards, ERP savings, CRM expands and so on, we found in that report most of decisions are "gut feel" and "soft" factors such as consultation with others, intution and experience.
* We are still found garbage on transactional data. Isolated, flawed and not accurate information are the aswers to their quality evaluation reporting meanwhile the lack of analysis is pointed out as the cornerstone of improving performance.
Finally I would like to underline this sentence: "Despite the apparent current lack of analytics capabilities, the companies surveyed are committed to developing these capabilities".
IMHO, we all know where we are right now and how to provide better analytics but we do not come along to these features. Companies are not reducing decision risks in these times and they seam more worried about profits rejecting investments and improvements, than future earnings based on a good performance.
What do you think?, ramble on
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